Terms and conditions

Welcome to Purnatv. These Terms of Service ("Terms") govern your access to and use of our website (https://purnatv.in), products, and services (collectively, the "Services"). By using our Services, you agree to be bound by these Terms. If you do not agree with any part of the Terms, please do not use our Services.

 

 

1. About Purnatv

Purnatv is a home decor brand specializing in premium-quality metal wall art, wall clocks, table clocks and custom laser-cut decor products. Our products are designed, manufactured, and sold from India.

 

 

2. Eligibility

You must be at least 18 years of age to use our Services. By using our website, you represent and warrant that you have the right, authority, and capacity to enter into these Terms.

 

 

3. Account Registration

You may need to create an account to access certain features of the website. You agree to provide accurate, complete, and updated information and to keep your login credentials confidential. You are solely responsible for all activities under your account.

 

 

4. Product Orders and Payment

  • All orders are subject to availability and acceptance.

  • Prices listed on the website are in INR and inclusive of applicable taxes unless stated otherwise.

  • We accept payment via secure third-party gateways. By submitting an order, you authorize us to charge your selected payment method.

  • We reserve the right to refuse or cancel orders for any reason including errors in product or pricing information.

 

 

5. Shipping and Delivery

  • We deliver pan India. Shipping charges and delivery timelines will be displayed at checkout.

  • Estimated delivery times are not guaranteed and may vary due to unforeseen circumstances.

  • Purnatv is not responsible for delays caused by courier companies or unforeseen weather conditions.

 

 

6. Returns, Cancellations & Refunds

  • Returns are accepted only in case of damaged, defective, or incorrect products.

  • You must notify us within 48 hours of delivery with proper unboxing video proof.

  • Cancellations are allowed only before the product is dispatched.

  • Refunds, once approved, will be processed within 7–10 business days to the original payment method.

 

 

7. Intellectual Property

All content on our website, including images, logos, text, and designs, is the intellectual property of Purnatv and is protected under applicable copyright and trademark laws. You may not use, reproduce, or distribute our content without prior written permission.

 

 

8. User Conduct

You agree not to:

  • Use the Services for any unlawful purpose.

  • Post or transmit any misleading, harmful, or infringing content.

  • Interfere with the operation of the website or servers.

 

 

9. Limitation of Liability

To the fullest extent permitted by law, Purnatv shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to the use of our Services.

 

 

10. Indemnity

You agree to indemnify and hold harmless Purnatv, its directors, employees, and affiliates from any claims, losses, liabilities, and expenses arising out of your use of the Services or your violation of these Terms.

 

 

11. Modifications

We reserve the right to modify these Terms at any time without any prior notice. We will notify users of material or color changes via email or by posting a notice on our website or social media (like Instagram, Facebook, etc.). Continued use of the Services after changes constitute acceptance of the new Terms.

 

 

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

 

 

13. Contact Us

For questions or concerns about these Terms, please contact us at

📧 E-mail: purnatv99@gmail.com

📲 WhatsApp: +91 7043114414

 

 

Thank you for choosing Purnatv.